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Terms of Service

Last updated: May 27, 2026

These Terms of Service ("Terms") govern your access to and use of dialtodealapp.com (the "Site") and the services described on the Site (the "Services") provided by DIAL TO DEAL LLC ("Dial To Deal," "we," "us," or "our").

By using the Site, submitting a form, scheduling a call, or engaging Dial To Deal for paid work, you agree to these Terms. If you do not agree, do not use the Site or Services.

1. The Services

Dial To Deal provides website design, local search setup, booking flow setup, missed-call SMS recovery, voice and chat automation, and ongoing support for independent chiropractic clinics. The exact scope, deliverables, timeline, and fees for any client engagement will be confirmed in a written agreement, statement of work, or order form between Dial To Deal and the client (the "Order").

In the event of a conflict between these Terms and a signed Order, the Order controls for that engagement.

2. No Medical, Legal, or Compliance Advice

Dial To Deal does not provide medical, legal, tax, accounting, or regulatory advice. The Services are operational and marketing infrastructure. Clinics remain solely responsible for:

  • Reviewing and approving all marketing, messaging, and patient-facing content
  • HIPAA, state, and federal privacy and consent obligations
  • Carrier and TCPA compliance for SMS programs operated on their behalf
  • Professional licensing and any clinical or medical claims
  • Tax, insurance, and business compliance

We will follow industry best practices to support compliant setup, but the clinic is responsible for its own legal and regulatory obligations.

3. No Outcome Guarantees

We do not guarantee patient counts, revenue, search rankings, conversion rates, or any specific business outcome. The Services are designed to improve capture, follow-up, and booking flow, but results depend on each clinic's market, offer, location, staff, pricing, reviews, and overall operation.

4. Pricing, Billing, and Subscriptions

Setup fees. The one-time setup fee for the selected package is invoiced at the start of the engagement and is due before active build work begins, unless the Order specifies otherwise.

Monthly subscription. Each package includes a monthly subscription that covers hosting, updates, basic support, and the ongoing services described in the package. The first month of subscription is included at no additional charge as part of the setup fee, and recurring monthly billing begins on the day after the included month ends.

Recurring billing. Subscriptions renew automatically each month using the payment method on file until canceled. Prices are stated in U.S. dollars and exclude any applicable taxes.

Late payment. If a recurring payment fails, we may pause Services until the balance is resolved.

Price changes. We may change prices for new clients at any time. For existing subscribers, we will provide at least 30 days' notice before increasing the monthly rate.

5. Refunds and Cancellation

14-day partial refund on setup fee. If you decide within 14 days after paying the setup fee that Dial To Deal is not the right fit, contact us at the email below and we will refund 50% of the setup fee. The 50% reflects the research, design, configuration, and onboarding work that begins immediately upon payment, which cannot be recovered. After 14 days the setup fee is non-refundable.

Launch accountability. If launch is not completed within 14 days after a signed agreement and after all required clinic materials are received, the setup fee is reduced by 50% on request. This is a separate remedy from the partial refund above and applies only when the delay is on our side.

Subscription cancellation. You may cancel the monthly subscription at any time, effective at the end of the then-current billing cycle. Cancellation must be requested in writing by email. After cancellation, hosting, support, and any included automation may be discontinued.

Subscription refunds. Monthly subscription fees are not refundable for partial months. The first included month is non-refundable as it is part of the setup package.

To request a refund or cancellation: email contact@dialtodealapp.com from the email associated with the account.

6. Client Responsibilities

To deliver the Services on time, the client agrees to:

  • Provide clinic information, services, doctor bios, photos, booking preferences, and other reasonable materials promptly
  • Give timely access to required accounts (such as Google Business Profile, domain registrar, hosting, or current website) where needed
  • Review deliverables and provide feedback within the timelines stated in the Order
  • Use the website, automation, and messaging tools in compliance with applicable law and carrier rules
  • Maintain accurate billing and contact information

Delays caused by missing materials, missing access, or delayed review extend the launch timeline accordingly.

7. Ownership and License

Client content. All clinic content provided by the client (logos, photos, copy, patient-facing materials) remains owned by the client.

Deliverables. On full payment of the setup fee, the client receives a non-exclusive, perpetual license to use the website, copy, and configurations built specifically for the clinic for their own clinic operations.

Dial To Deal materials. Underlying frameworks, templates, code patterns, automation logic, prompts, and methods used to build the Services remain owned by Dial To Deal and may be reused for other clients.

Third-party tools. Some Services are delivered using third-party platforms (such as hosting, CRM, SMS, calendar, and automation providers). Use of those platforms is subject to their own terms. If a subscription is canceled, access to features that depend on Dial To Deal accounts on those platforms may end.

8. Acceptable Use

You agree not to:

  • Use the Site or Services for unlawful, harmful, fraudulent, or deceptive purposes
  • Send messages that violate TCPA, CAN-SPAM, carrier rules, or other applicable law
  • Reverse engineer, copy, resell, or sublicense Dial To Deal templates, prompts, or automation logic
  • Interfere with the Site, automation systems, or other clients' systems

We may suspend or terminate access for violations of this section.

9. SMS Terms

If you opt in to SMS communications:

  • Program: Dial To Deal text messages
  • Content: discovery call follow-up, scheduling messages, project updates, service notifications, and occasional service offers
  • Opt out: reply STOP, END, CANCEL, QUIT, or UNSUBSCRIBE at any time
  • Help: reply HELP or contact contact@dialtodealapp.com
  • Frequency varies; message and data rates may apply
  • Wireless carriers are not liable for delayed or undelivered messages
  • Consent to SMS is not a condition of purchase

Mobile information handling is described in the Privacy Policy.

10. Disclaimers

The Site and Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Dial To Deal disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Site or Services will be uninterrupted, error-free, or free from harmful components, or that any specific outcomes will be achieved.

11. Limitation of Liability

To the maximum extent permitted by law, in no event will Dial To Deal, its members, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, patients, data, goodwill, or business opportunity, arising out of or related to the Site, the Services, or these Terms.

The total aggregate liability of Dial To Deal for any claim arising out of or relating to the Site, the Services, or these Terms will not exceed the total amount paid by the client to Dial To Deal in the three (3) months preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless DIAL TO DEAL LLC, its members, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Site or Services, (b) your content or materials provided to us, (c) your messaging, marketing, or clinical practices, (d) your violation of these Terms or applicable law, or (e) your infringement of any third-party right.

13. Termination

We may suspend or terminate access to the Site or Services at any time for breach of these Terms, non-payment, or conduct that we reasonably believe is unlawful or harmful. On termination, your right to use the Services ends, but any provisions of these Terms that by their nature should survive (including payment, ownership, disclaimers, limitations of liability, and dispute resolution) will survive.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Delaware, and the parties consent to personal jurisdiction and venue in those courts.

You agree that any claim must be filed within one (1) year after the cause of action arises, or be permanently barred to the extent allowed by law.

15. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Material changes will be communicated through the Site or by other reasonable means. Continued use of the Site or Services after changes constitutes acceptance of the updated Terms.

16. Miscellaneous

  • Entire agreement. These Terms, together with any signed Order and the Privacy Policy, form the entire agreement between you and Dial To Deal regarding the Site and Services.
  • Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
  • No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
  • Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Independent contractor. Dial To Deal is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship.

17. Contact

DIAL TO DEAL LLC
Email: contact@dialtodealapp.com
Phone: +1 302-306-3091
United States